Accounts Access

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Overview

You can access a list of all accounts to which you are authorized, or you can filter the list using an account number, the name of the primary account holder, the FBSI short name, the custom short name, the Social Security number (SSN) of the primary account holder, or the tax identification number (TIN) for the account.

From the list of accounts, you can access windows to which you are entitled. If you attempt to open an account-related window without first selecting an account, a version of the Accounts window opens, from which you must select an account number to proceed. In this situation, you can filter accounts, but you cannot customize the window or access the Advanced Search window.

After you select an account, it becomes the account in context and is used when you access account-related windows. To change the account in context, select another account on the Accounts window.

If you know the account number or SSN/TIN, you can quickly retrieve the account without selecting it from the list of accounts. Additionally, if more than 2,000 accounts are associated with your user ID, or you choose not to show the All Accounts list on the window, an additional search criterion is available.

NOTE
To display the full text for a value in a column that is truncated, position your pointer over the value.

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Accessing a Specific Account

You can enter the nine-character brokerage account number with or without the hyphen.

  1. Select Accounts.
    The Accounts window opens.
  2. Select how you want to specify the account, and then enter a value:
    Account # or Primary Account Holder
    Enter as much of the account number or primary account holder (last name, first name) as needed to identify the account.
    Account # or Custom Short Name
    Enter as much of the account number or custom short name as needed to identify the account.
    Account # or FBSI Short Name
    Enter as much of the account number or FBSI short name as needed to identify the account.
    SSN/TIN
    Enter the full SSN of the primary account holder or the TIN for the account (with or without a hyphen).
    When a unique account is identified, the Go button is enabled.
  3. Select Go.
    The account is passed to the active account-related window. If no account-related window is active, the Positions - Open/Unrealized window opens for the account.
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Accessing Accounts (Fewer than 2,000 Accounts)

The All Accounts (nn) link shows the number of accounts associated with your user ID, where nn is the number of accounts. As you enter an account number or name in the search box, the list dynamically changes to include only those accounts where the account number or name begins with the characters that you enter. For example, if you enter 03 in the search box, the filtered list includes only accounts where the account number or name begins with 03.

You can filter the list of accounts to view only a subset of all accounts. To filter accounts, the All Accounts list must show on the window. To hide or show the All Accounts list or to change the default search criterion, go to Customizing the Window.

Sorting the list of accounts

The All Accounts and Filtered Results lists are sorted automatically based on the criterion that you are using for the filter. If the search criterion includes primary account holder, custom short name, or FBSI short name, the list sorts on the Primary Account Holder, Custom Short Name, or FBSI Short Name column, and the column moves to the second position. If the search criterion is SSN/TIN, that column appears in the list and is used for the sort. The secondary sort is Registration and then Account #.

An arrow in the column heading indicates the column that is used for the sort and whether the sort is ascending or descending.

  1. Select Accounts.
    The Accounts window opens and displays the All Accounts list.
  2. Select how you want to specify the account filter:
    Account # or Primary Account Holder
    Account search uses the full or partial account number or primary account holder.
    Account # or Custom Short Name
    Account search uses the full or partial account number or custom short name.
    Account # or FBSI Short Name
    Account search uses the full or partial account number or FBSI short name.
    SSN/TIN
    Account search uses the full SSN of the primary account holder or the TIN for the account.
  3. Enter one or more characters, based on your selection. The list dynamically filters to include only those accounts where the number or name begins with the characters that you enter. To refine the results further, enter additional characters in the search box.
    or
    Enter the full nine-digit SSN or TIN (with or without a hyphen).
    The list of matched accounts displays as Filtered Results (nn), where nn equals the number of matched accounts.
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Accessing Accounts (More than 2,000)

If you have removed the All Accounts list from the window, or you have more than 2,000 accounts associated with your user ID, an additional search criterion is available.

You can enter a value for the first search criterion, the second search criterion, or both. If you enter two values, results must match both values. For example, if you enter only an RR1 code, the results include only accounts where the RR1 code matches the account. If you enter the last name of the primary account holder and an RR1 code, the results include all accounts where both the last name and the RR1 code match the account.

Sorting the list of accounts

The Search Results list is sorted automatically based on the option selected for the first search criterion, whether that criterion is used for the search or not. If the first search criterion includes primary account holder, custom short name, or FBSI short name, the search results are sorted on the Primary Account Holder, Custom Short Name, or FBSI Short Name column, and the column moves to the second position. If the first search criterion is SSN/TIN, that column appears in the list and is used for the sort.

An arrow in the column heading indicates the column that is used for the sort and whether the sort is ascending or descending.

  1. Select Accounts.
    The Accounts window opens.
  2. Select how you want to specify the accounts, and then enter a value:
    Account # or Primary Account Holder
    Enter two or more characters of the account number or primary account holder (last name, first name).
    Account # or Custom Short Name
    Enter two or more characters of the account number ) or custom short name.
    Account # or FBSI Short Name
    Enter two or more characters of the account number or FBSI short name.
    SSN/TIN
    Enter the full SSN of the primary account holder or the TIN for the account.
  3. Select the second criterion and enter a value:
    RR1
    Enter the full three-character RR1 code.
    RR2
    Enter the full three-character RR2 code.
    Agency
    Enter one or more characters of the Agency name.
  4. Select Go.
  5. If the search retrieves more than 2,000 accounts, an error message displays. To refine the search, enter more characters in either or both search boxes, and select Go again.
    The list of matched accounts displays as Search Results (nn), where nn equals the number of matched accounts.
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Selecting an Account

To navigate to a specific account-related window, in the Account # column, select a linked account and select an option from the menu. The selected window opens for the account.
or
To navigate directly to the active account-related window, or the Positions - Open/Unrealized window, double-click the account number.

The Accounts window closes and the account is added to the list of recently viewed accounts.

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Accessing Recently Viewed Accounts

After you access an account from the Accounts window, the account is appended to a list of recently viewed accounts. This list is saved during your current platform session.

Select the Recently Viewed Accounts (nn) link, where nn equals the number of accounts you have viewed during the current platform session.

The list displays up to 100 accounts and is sorted in the order in which the accounts were selected, with the most recently viewed account at the top of the list.

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Refreshing the Accounts Window

The Refresh icon is available when Show All Accounts is selected as the window preference. When the window is refreshed, the following changes are made to the window:

To refresh the Accounts window, select the Refresh icon above the list of accounts.

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Closing the Accounts Window

To close the Accounts window without selecting an account, select Accounts or select anywhere outside the window.

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Customizing the Accounts Window

You can change the default search criterion and you can choose whether to show the All Accounts list on the window. You must be entitled to customize the window.

Showing the all accounts list is recommended for users with fewer than 2,000 accounts. If you have a large number of accounts, removing the all accounts list can improve the performance of the Accounts window.

NOTE
SSN/TIN cannot be the default search criterion.

  1. Select the Customize Account Access Layer icon above the list of accounts.
    The Customize Account Access Layer window opens.
  2. Select the search criterion to use as the default when the Accounts window opens:
    Account # or Primary Account Holder
    Account # or Custom Short Name
    Account # or FBSI Short Name
  3. To show the All Accounts list on the Accounts window, select the Show All Accounts check box, if available.
    or
    To remove the All Accounts list from the window, clear the Show All Accounts check box. The All Accounts list will not be available on the Accounts window and the window opens with no accounts displayed. Refresh is not available when the All Accounts list is not shown on the window.
  4. Select Save & Apply.
    The settings apply the next time you open the Accounts window.
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Field Definitions

Field Definition
Account # The account number. This column is always in the first position.
Custom Short Name The user-defined custom short name of the account.

This column displays only if you selected to display the custom short name. However, if you select custom short name as a search criterion, the custom short name column displays regardless of the display setting. When used as a search criterion, this column moves to the second position and it is the default sort.

The custom short name value is defined on the Account Summary (Custom Profile) window.
FBSI Short Name The short name of the account.

This column displays only if you selected to display the FBSI short name. However, if you select FBSI short name as a search criterion, the FBSI short name column displays regardless of the display setting. When used as a search criterion, this column moves to the second position and it is the default sort.
Primary Account Holder The name of the primary account holder (last name, first name). When used as a search criterion, this column moves to the second position and it is the default sort.
Registration The registration on the account.
SSN/TIN The SSN of the primary account holder or the TIN for the account. The column displays only when the search criterion is SSN/TIN.

The SSN or TIN is masked; only the last four digits are visible.
Total Account Value This is the total value of all assets in the account held at National Financial Services LLC (NFS), not including Insurance & Annuities and Other Away Assets.
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