Overview
Field Definitions

- Request a Dividend Payout Adjustment

Overview

For a specified account, request adjustments to the payout instruction of a single executed Fidelity or non-Fidelity mutual fund dividend transaction (not the account-level or position-level instructions). Switch the payout instruction from reinvest to cash or cash to reinvest.

Note, to change an account's dividend instructions for future payouts, if entitled, use Account Profile to edit the account. (Edit an Account)

The current G Number and its master account display at the top of the window. (The Alternate Billing Account field is not applicable to the Dividend Adjustments tab.)

Note
To submit a trade correction outside of the adjustments described above, go to Initiate Trade Corrections.

Request a Dividend Payout Adjustment

Begin by searching for the executed dividend transaction as far back as 180 days – in increments of 5 days.

1. Select Service > Mutual Fund Adjustments > Dividend Adjustments.
2. Enter your search criteria. (Search Criteria)

3. Select Search.

   - Matching results display.

4. In the Action column, for the transaction to adjust, select Edit Payout Instructions.

5. Select an option from Payout Instructions:

   Reinvest
   Cash

   Note
   Your selection must be different than the one indicated on the original dividend transaction.

6. From the Method drop-down list, select:

   Market
   Fidelity takes market action in the error account to adjust the payout.

7. From the Reason drop-down list, select Incorrect Payout Instructions.

8. Enter the Requestor Telephone (required) and Requestor Extension (optional).

9. To provide further information about the request, in the Memo field:

   - Enter up to 160 characters.
   - Include additional information that supports the request.

10. Select Verify.

    - Review the request prior to submitting.

11. Select Submit.

Search Criteria

Field	Action
Account #	Enter the account number, which must be associated with the G Number that displays. Dash is not required.
Payout Instructions	Indicate the type of payout: Show All (Default) Cash Reinvest
Symbol/CUSIP	Specify the symbol or CUSIP of a Fidelity of non-Fidelity mutual fund. (Symbol Lookup)
Show	Select the date range of the transaction: Yesterday (Default) Previous 3 Days Previous 5 Days
From/To	Specify a custom date range of the transactions, as far back as 180 days – in increments of 5 days. Use the calendar icons to select the dates.

Field Definitions

Field	Definition
Account #	The account number associated with the adjustment request.
Dividend Amount	The dollar value of the previously-executed dividend transaction.
Posted Date	The post date of the previously-executed dividend transaction.
Payout Instructions	The payout instructions of the previously-executed dividend transaction: Reinvest Dividends reinvested. Cash Dividends paid in cash.
Symbol/CUSIP	The security identifier and CUSIP of the Fidelity or non-Fidelity mutual fund on its exchange.

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