Overview
Tax Implications
Trade Correction Statuses
Field Definitions
Begin here:
Add Trades to Correct
Go page by page:
Market Actions
Provide Reasons & Details
Beneficial Ownership
Review & Submit
Other processes:
Print & Sign
Save Requests as Drafts
Manage trade corrections, where entitled:
Edit Correction Requests
Cancel Correction Requests
Respond to NIGO Correction Requests
Approve Correction Requests
Other resources:
Initiate and Approve a Trade Correction [PDF]
Manage a NIGO Trade Correction [PDF]
Request corrections of executed trades up to 100 calendar days old. This includes full and partial executions in both retirement and nonretirement customer accounts for the following domestic security types:
- Equities
- Fixed Income
- Mutual Funds (Fidelity and non-Fidelity)
- Options
- Unit Investment Trusts (UIT)
Other eligible trades include those for Alternative Investments and trades away (equities and fixed income). You can correct trades only for those customer accounts associated with your G Number. All trade corrections are subject to the availability of the security.
Note
For requests involving securities executed in a foreign local market, contact your Fidelity Service Team.
After you add the trade corrections, the workflow directs you through a process whereby you must indicate:
Corrections to trades greater than 100 calendar days old fall outside of Fidelity's Trade Correction policy and the standard SLA. Under certain circumstances, bona fide errors greater than 100 calendar days can be considered as an exception to the policy. Since these requests involve an additional level of review and approval by your firm's Chief Compliance Officer and Fidelity, these requests may take more time to process. Contact your Fidelity Service Team for additional information.
For requests of over 500 transactions (this count includes original trades plus corrected replacement trades), either break up the corrections into multiple requests or contact your Fidelity Service Team for instructions.
Note
Alternatively, you may initiate a trade correction for a specific account from Account Cartridge or for a specific transaction from Account
History.
Tax implications for requests processed after 60 days from the as of trade date, or for cross-year adjustments regardless of the timeliness of the request:
Cost basis acquisition date to determine the holding period for gain/loss tax reporting purposes will be set with the Process Date in accordance with IRS expectations.
On a purchase correction, disposition of the security prior to one year from the correction process date may cause the transaction to be reported as a short-term gain (or loss) even if the sell date was greater than one year from the as of trade date.
On a sale correction, the processing date will be utilized for tax reporting and classification of long-term or short-term gain (loss). If you purchase additional shares of the same or substantially identical security within 30 days before or 30 days after the processing date, you may be subject to the wash sale rules and may not be able to claim the loss on your income tax return.
Distributions related to trade corrections processed over 60 days (for example, dividends, return of capital, etc.) may be re-classified to other forms of income (for example, potentially as a substitute payment) based on IRS regulatory requirements. Changes to income classification are reportable on customer Tax Reporting Statements and may result in corrected 1099 form(s) for changes that occur within three years of the original tax filing. A corrected tax report may be sent to your customer for corrections involving cross-year corrections.
IRS 1099 reporting will be issued to the trade correction account based on the tax status of your firm. Consult with your tax advisor to determine the impact of the gain/loss reporting on tax return preparation.
Begin by choosing a correction type, which indicates the trade correction to accomplish such as a cancellation, modification, or placement of an as-of trade. Whichever type you choose, it can represent a single trade correction or up to 500 trade corrections and can include a mix of trades across eligible security types. After you finish adding trades for one correction type, you have the choice to add trades to the request for a different correction type.
Validation of each added trade, including the account number, occurs systematically. Results of a validation may include the following:
Warnings
Warnings (triangle with exclamation mark) notify you of a trade condition that may prevent the request from being approved.
Errors
Errors (circle with exclamation mark) notify you of a trade condition that must be corrected before the request can proceed further.
Note
If Fidelity is believed to be responsible for the trade error, do not proceed with this process. Instead, contact your Fidelity Service Team for assistance.
To add trades to correct
Select Trade > Trade Management > Initiate Trade Corrections.
Select the Correction Type:
Straight Cancel
Request to cancel an existing executed trade and not replace it.
Modify Trades
Request to cancel the existing trade, and then replace it with one or more additional trades.
Note
A mutual fund trade can have only one replacement trade. To modify a mutual fund trade for multiple accounts, straight cancel the original trade and then place each individual unplaced trade.
Place Unplaced Trades
Request to place a trade that your firm failed to place on an earlier date.
Upload Trades
Upload trade corrections in bulk via a template that you download. When you finish uploading the trades, you may then manually add trades to the request. This feature is not available if you manually add trades first to the request; when this occurs, the option to upload trades no longer displays.
Go to:
Straight Cancel
Modify Trades
Place Unplaced Trades
Upload Trades
Use criteria to search for the existing trades to cancel. Search for trades placed within the last 13 months, in increments of up to 90 days.
To add trades to cancel
Enter criteria to locate the trades to cancel. (Search Criteria)
At a minimum:
- Specify an Account # or Security.
- Specify a date range, which defaults to past 30 calendar days.
- Results can return up to 500 trades.
Select Search.
From the results, select the check box of each eligible trade to add to the request or select the top-most check box in the column header to add all listed trades.
Note
Trades appearing in the results without check boxes indicate they are already associated with another correction within the current request.
- Select Continue.
- The trades now list on the Cancel Trades tab.
- Above the list, filter trades by security type, if needed.
- To view restrictions, select Yes in the Restrictions column.
- To remove a listed trade, select its Remove link.
Choose one:
To add more trades to the request, select Add Additional Trades to Correct. Go to: Add Trades to Correct
To finish adding trades, select Continue. Go to: Market Actions
After you locate an existing trade to modify, enter corrections to create the replacement trade.
If corrections change the security or trade date of the existing trade, you must enter an accurate price for the new security and/or trade date. A systematic validation of the price will be performed.
If corrections change the trade date, you will be prompted shortly in the workflow to attach date-stamped documentation that clearly shows prior intent by your firm to place the trade.
To add trades to modify
Enter search criteria to locate the trades to modify. (Search Criteria)
At a minimum:
- Specify an Account # or Security.
- Specify a date range, which defaults to past 30 calendar days.
- Results can return up to 500 trades.
Select Search.
From the results, select the check box of each eligible trade to add to the request or select the top-most check box in the column header to add all listed trades.
Note
Trades appearing in the results without check boxes indicate they are already associated with another correction within the current request.
- Select Continue.
- The original trade for your first selection displays.
- Fields to enter its replacement trade also display.
- These fields are prefilled with the original trade detail.
Enter corrections to create the replacement trade. (Field Definitions)
To enter additional replacements for the same non-mutual fund trade, for each replacement:
- Select Add another correction.
- Enter corrections to create the replacements.
If you selected multiple trades to replace:
- Select Continue.
- Continue entering the replacements.
When done entering all replacement trades, select Add.
- The trades now list on the Modify Trades tab.
- Each trade includes one cancel and one or more replacements.
- Above the list, filter trades by security type, if needed.
- To view restrictions, select Yes in the Restrictions column.
- To edit a listed trade, select its Edit link.
- To remove a listed trade, select its Remove link.
Choose one:
To add more trades to the request, select Add Additional Trades to Correct. Go to: Add Trades to Correct
To finish adding trades, select Continue. Go to: Market Actions
Enter one or more trades that your firm failed to place, which can include trades for both mutual fund and non-mutual fund securities.
If corrections include fail-to-place (as-of) trades, you will be prompted shortly in the workflow to attach date-stamped documentation that clearly shows prior intent by your firm to place the trades.
To place unplaced trades
Select Place Unplaced Trades.
Indicate the Type of trade that your firm failed to place:
Mutual Fund
Non-Mutual Fund
Select the Trade Action:
Buy
Sell
Exchange (Mutual Fund only)
Enter the unplaced trade. (Field Definitions)
To add another trade:
- Select Add another Unplaced Trade.
- Repeat from step 2.
When done entering unplaced trades, select Add.
- The trades now list on the Unplaced Trades tab.
- Above the list, filter trades by security type, if needed.
- To view restrictions, select Yes in the Restrictions column.
- To edit a listed trades, select its Edit link.
- To remove a listed trade, select its Remove link.
Choose one:
To add more trades to the request, select Add Additional Trades to Correct. Go to: Add Trades to Correct
To finish adding trades, select Continue. Go to: Market Actions
Upload a spreadsheet of up to 500 trade corrections at one time (this count includes original trades plus corrected replacement trades, if applicable). The spreadsheet can include trades for both mutual fund and non-mutual fund securities to be canceled, modified, and/or placed. You will have a chance to review the uploaded trades and make changes prior to submitting.
After you complete your review of the uploaded trades, you may manually add trades to the request. Note that this feature is not available if you manually add trades first to the request; when this occurs, the option to upload trades after manually adding trades no longer displays.
Template
Use the Download Template link on the Correction Type window or the Bulk Upload window to download the required template. Complete the template according to its accompanying instructions. When ready, follow the steps below to upload the trades.
Since the template is subject to change, as a best practice, always begin with a newly downloaded template. This step avoids using an outdated version of the template, which displays an error that prompts you to download the latest version.
Guidelines
Upload one file per request.
Accepted file formats are XLS or XLSX.
Maximum file size is 1024KB.
Maximum number of trades is 500:
- Original trade must be systematically located once uploaded.
- To modify a trade, include the original and replacement trade(s).
- A mutual fund trade can only have one replacement trade.
- Enter additional mutual fund replacements as unplaced trades.
File name must be unique; duplicate file names are not allowed:
- Maximum number of characters is 100.
- Some special characters are not allowed.
To upload trades
Select Upload Trades.
Drag and drop your completed template into the available box.
or
Select browse for files to locate the completed template.
- The uploaded file name and size now display.
- To remove the file, select its Remove link.
Select Import.
- Trades are listed on tabs by correction type such as Cancel Trades.
- Above the list, filter trades by security type, if needed.
- To edit a listed trade, if eligible, select its Edit link.
- To remove a listed trade, select its Remove link.
Errors with Uploaded Trades
Errors discovered during order validation are indicated by an icon (circle with exclamation mark) both on the tab and next to the listed trade. Where applicable:
- Click the icon to view its error message.
- To edit a trade with an error, select its Edit link.
- To remove a trade with an error, select its Remove link.
- To clear all uploaded trades, select Remove All Trades.
Select Continue.
Choose one:
To add more trades to the request, select Add Additional Trades to Correct. Go to: Add Trades to Correct
To finish adding trades, select Continue. Go to: Market Actions
Some corrections to non-mutual fund trades result in shares left unaccounted for or that require an offsetting trade to facilitate an as-of trade. Following completion of your correction request, shares due to imbalanced positions accumulate in your trade correction account. Since this account must be flat (contain no shares) at the end of each business day, market action is required.
Indicate whether Fidelity should take market action on your behalf to cover imbalanced shares of non-mutual fund positions that resulted from your correction request. Market action by Fidelity for imbalanced mutual fund positions, with the exception of interval funds, occurs automatically on your behalf. (Market Actions on Interval Funds)
Estimated Profit & Loss
An Estimated P&L columns displays in the table for informational purposes only and does not include values for certain types of securities including fixed income, options, UIT, and alternative investments. In the Market Action section, these securities display as -- (double dashes) in the Estimated P&L (in dollars) column.
To indicate market action
Answer the following:
| Question | Description |
|---|---|
| Trade Correction Account | Select the trade correction account at your firm to use as the offset account. If a specific trade correction account number does not display, you may not be authorized to access the account. For assistance, contact your firm's administrator or Fidelity Service Team. Note
|
| Do you want Fidelity to take market action to cover non-mutual fund positions? (Market Actions on Interval Funds) | In the Market Actions table, shares requiring market action list in order by security. MUTUAL FUNDS Market action for an imbalanced mutual fund position is automatically taken on your behalf by Fidelity. In the Market Action by Fidelity column, Yes always displays for mutual fund security types. NON-MUTUAL & INTERVAL FUNDS Indicate whether Fidelity should take market action on your behalf for the shares in the listed trades: Yes
No
- Select the I acknowledge... check box. Some
- Select which trades Fidelity will act on.
Note
|
Select Continue.
Go to: Provide Reasons & Details
Describe the reason the trade error occurred, how the trade error was discovered, and the circumstances that warrant an exception to Fidelity's Trade Correction Policy. Make your answer as specific as possible.
Requests of the following nature require you to attach date-stamped documentation that clearly shows prior intent by your firm to place the trades:
To explain the reason the trade error occurred
Choose the category that describes the bona fide nature of the error:
Failure to follow specific client instruction
Incorrect entry of data into relevant systems
A Delay, Outage, or Failure of a communication system
Other
Enter complete answers; be as specific as possible.
- All questions represent required fields.
- In the first box, describe how the trade error occurred.
- In the second box, describe how the trade error was discovered.
- Based on the age of the trade, additional questions display.
- Insufficient details can result in processing delays.
- Missing information prevents you from proceeding further.
If documentation is required or to include optional supporting documentation:
Drag and drop documents into the Supporting Documents box.
or
Select browse for files to locate the documents.
(File Specifications)
Note
Do not attach a wet-signed Attestation Form here. Instead, use Print & Sign to attach a wet-signed Attestation Form. (Print & Sign)
Select Continue.
Go to: Beneficial Ownership
To indicate beneficial ownership of accounts
Indicate whether an advisor or rep has beneficial ownership of one or more accounts listed in the trade correction request:
Yes
Beneficial ownership exists.
No
Beneficial ownership does not exist.
- If No, skip to step 3.
Select the check box of each account in the request on which an advisor or rep has beneficial ownership.
- Choose Select All to select all listed accounts.
Select Continue.
Go to: Review & Submit
As a broker-dealer, Fidelity is responsible for reviewing all trade corrections prior to the corrections being processed. Requests received prior to 2:30 PM ET will be reviewed same day by an approver at Fidelity. Processing can take up to one full business day to complete after Fidelity approves the request. If the request includes a trade that is greater than 100 days, it falls outside of the 2:30 PM ET review.
A summary of your request is organized by tabs for your review. If a warning icon displays next to a trade, click the icon to view its message. Following submission of the request, what happens next is based on your role at your firm:
Correction requests must be approved by an authorized approver at your firm prior to being submitted to Fidelity for review. In some cases, when the submitter is also an approver, the request is submitted immediately to Fidelity.
Correction requests that include a trade greater than 100 days old must be approved by the Chief Compliance Officer (CCO) at your firm.
Approvals are performed using Wealthscape Service Center. If an authorized approver or the CCO cannot review the request in Service Center, use Print & Sign to attach a wet-signed Attestation Form. (Print & Sign)
Steps to submit a request are based on your role at your firm:
- Submitter (Non-approver)
- Approver (As a submitter)
A submitter represents a user at your firm who can submit correction requests, but who is not an authorized approver.
To review and submit the request
Select each tab to complete your review of the request.
- Tabs differ based on the correction and market action.
To make changes, at the bottom of the window, select Previous Step to return back through the process.
When ready, select Submit for Approval.
- The confirmation and item number display.
- The status of the request is Pending HO Approval.
Do any of the following:
- To set up an alert for this request, select Set Up Alert.
- To print the full request, select the Export icon.
- To print the attestation, under Attachment, select the link.
An approver represents a user at your firm who can submit correction requests and who is also authorized to approve requests submitted but other non-approvers.
To review and submit the request
Select each tab to complete your review of the request.
- Tabs differ based on the correction and market actions.
To make changes, at the bottom of the window, select Previous Step to return back through the process.
When ready, select Submit.
- The Attestation displays for you to acknowledge.
Select Agree.
- The confirmation and item number display.
- The status of the request is Submitted.
- To print the request, select the Export icon.
- To print the attestation, under Attachment, select the link.
Attach a scanned and wet-signed Attestation Form to your request.
This feature enables you to print the form pre-filled with information about your request. Have the form wet-signed by an authorized approver at your firm, or the Chief Compliance Officer (CCO) if the request includes a trade greater than 100 days old. As a submitter, this feature sends the request directly to Fidelity and eliminates the need to wait for electronic approval by your firm.
Only use this feature when your signer cannot review the request in Service Center. As part of this feature, you will be prompted to provide the full name of the signer.
Note
To enable an authorized approver to have electronic approval ability, contact your Fidelity Service Team.
To print and sign the Attestation Form
On Review & Submit, select Print & Sign.
Enter the Full Name of the signer of the form:
- If not an aged request (trades ≤ 100 days), this is an authorized approver.
- If an aged request (trades > 100 days), this is your firm's CCO.
- Some special characters are not allowed.
Select Print Attestation Form:
- Save the form, then print it.
- Have the appropriate signer wet-sign the form.
- Scan the form to create an attachable file.
Do one of the following:
To attach signed form now:
- From Inclusion Method, select Attach Now.
- Drag and drop file into the grey box. (File Specifications)
- To locate the file instead, select browse for files.
To attach signed form later:
- From Inclusion Method, select Attach Later.
- When ready, retrieve the request from Service Center.
Select Submit via Print & Sign.
- If form is attached, the status of request is Submitted.
- If attachment is delayed, the status of request is Saved Draft.
After a request is submitted, you have several opportunities via links to subscribe to a service item alert, which in this case, is an alert specific to the just completed correction request.
By default, you will be notified about each status change that occurs to the request or, if the alert is not considered mandatory by your firm, you can choose which statuses to be alerted about.
To set up an alert
Select Set Up Alert.
In the Status Selection section:
Click to expand All Statuses, All Open Statuses, and All Close Statuses.
- By default, all statuses are selected.
- Clear the check boxes of statuses to not be alerted about.
- If the alert is mandatory, statuses are grayed-out.
If already subscribed to non-mandatory alerts for the entire Trade Correction Request subcategory, to unsubscribe from the non-mandatory subcategory alerts and receive alerts just for this request, select Unsubscribe.
- You are prompted to confirm your selection.
- Select Ok.
In the Delivery Options section:
- Add up to three additional Email addresses, if available.
- Select the check box of each Email to receive the alerts.
- Clear the check box of an Email that should not receive alerts.
- Email selections here apply to this request only.
Select Set Up Alerts.
- The Set Up Alert link changes to Manage Alerts.
You must add or upload at least one trade to save the request as a draft. You will be prompted to choose the trade correction account at your firm to associate with the draft. Drafts are saved for 30 days after which they are deleted from the system.
Retrieve Saved Drafts
Retrieve saved drafts from Service Center. Search using the item number of the request, or the account number of the trade correction account associated with the request. After you locate and then open the saved request, select Review to display the request back in the Initiate Trade Correction tool where you can continue to work on it. (Search for Service Items)
You can retrieve and work on only those requests associated with your G Number.
To save request as a draft
Choose the Trade Correction Account.
Note
If an expected trade correction account does not display, you may not have authorization to access that account. For assistance, contact your firm's administrator or Fidelity Service Team.
Select Save Draft.
- A confirmation of your saved draft displays.
To view the saved draft, select View this correction request in Service Center.
Edit a correction request to change the trade information, market action choices, or answers to the attestation questions.
Only the person who initiated the original correction request can edit the trade information. An authorized approver only has the ability to edit answers to the attestation questions during approval of the request.
Editing is only possible when the correction request is in one of the following statuses:
When you edit trade information and you are a submitter (non-approver), the request moves back to Pending Home Office status, which requires an authorized approver at your firm to re-approve the request.
To edit a correction request
On the Trade Correction Request window that opens, as a best practice, click section titles to review all details including NIGO Action Steps to determine next steps.
Note
When a correction request is NIGO, as an alternative to editing the request, you can respond to the request. (Respond to NIGO Correction Requests)
Select Review.
- The original correction request displays.
Select Edit.
- The workflow starts from the Add Trades to Correct page.
- Here, add trades or choose the appropriate tab to edit trades.
Select Continue to proceed page-by-page through the workflow.
- Review each window and make the necessary edits.
On the Provide Reasons & Details page:
- Some questions may reset to default values.
- Review and then edit questions with updated information, if needed.
- If NIGO, in Reason for Updates box, describe reason for the edits.
When done, select Submit or Submit for Approval.
Go to: Search for Service Items
Cancel a correction request that is no longer needed. This action moves the request into Canceled status and is processed no further. Once canceled, a trade correction request cannot be reopened.
Submitters and authorized approvers can cancel requests in the following statuses:
To cancel a correction request
- The Trade Correction Request window displays.
- As a best practice, click section titles to review all details.
At the bottom of the window, select Cancel Request.
Enter a Note that explains why you are canceling the request.
Select Submit.
- The status of the request is now Canceled.
When a correction request is NIGO, as an alternative to editing the request, you can respond to the Fidelity Trade Correction Solutions team about the request by adding notes or attachments. (Edit Correction Requests)
When you add notes or attachments, the request moves to Responded status and back into the Fidelity Trade Correction Solutions team's queue for review.
To respond to a NIGO correction request
On the Trade Correction Request window that opens, as a best practice, click section titles to review all details including NIGO Action Steps to determine next steps.
At the bottom of the window, select Respond.
In the Note box, enter your response.
If additional documentation is required:
Drag and drop documents into the Supporting Documents box.
or
Select browse for files to locate the documents. (File Specifications)
Select Submit or Submit for Approval.
- The status of the request is now Responded.
- While in this status, to respond further, select Additional Response.
Go to: Search for Service Items
As an authorized approver, review and approve Pending Home Office correction requests submitted by users (non-approver) at your firm. The approval process opens the request back in the Trade Correction Request tool. Allowable edits only include changes to the attestation answers completed by the submitter. Following your approval, the request is submitted to Fidelity.
As a best practice, subscribe to be alerted as requests in Pending Home Office status are submitted by users at your firm. (Set Up Alerts)
Approver Roles
| Role | Description |
|---|---|
| Trade Correction Approver | Approves requests initiated by non-approver users that contain trades ≤ (less than or equal to) 100 days old. |
| Trade Correction Aged Approver | Approves requests initiated by users that contain one or more trades > (greater than) 100 days old. This role is typically performed by your firm's Chief Compliance Officer (CCO). |
To approve a correction request
View Service Item Detail for a correction request in Pending Home Office status.
- The Trade Correction Request window displays.
Select Approve.
- A summary of the request is organized by tabs.
- Select each tab to complete your review.
- Tabs differ based on the correction and market action.
To edit the answers to the attestation questions entered by the submitter, select Edit Attestation.
- The existing answers prefill the window.
- Enter your changes.
- Select Continue to return to the Approval workflow.
When ready, select Approve.
- Review the Agreement that displays.
- Select Agree to acknowledge the Agreement.
- The status of the request is now Submitted.
- To monitor the request, return to the Service Center.
From the results of your security lookup, select a security to bring it back to the request without having to copy and paste.
To lookup a security
Select Lookup.
Choose how to search for the security:
| Filter By | Action |
|---|---|
| Security ID | Enter the security identifier, which can be its CUSIP or symbol. For an option, enter its CUSIP. |
| Description | Enter at least four characters of the security's description. |
Select Search.
From the results, highlight a row and choose Select.
| Criteria | Action |
|---|---|
| Account # | Enter the nine-digit customer account number. Do not enter your firm's trade correction account. (Search for Accounts) |
| Security | Enter the security identifier. For an option security, enter its CUSIP. (Look Up Securities) |
| From & To | Enter a trade date or date range within the last 13 months in increments of up to 90 calendar days. The default date range is the past 30 calendar days, which includes the current day. Use the calendar icons to select dates.
|
| Trade Action | Specify the trade action: Any (Mutual funds only)
|
These definitions apply to the fields that display for Modify Trade and Unplaced Trade.
| Field | Definition |
|---|---|
| Account # | Enter the nine-digit customer account number associated with your G Number. This account cannot be your firm's trade correction account. Select Lookup to search for the account. (Search for Accounts) |
| Account Type | Mutual funds only
|
| From Fund & To Fund | Mutual funds only
From Fund
To Fund
|
| Include Fees, Waivers, and/or Special Instructions in this correction? | Mutual funds only
Yes
If Yes, enter the following, where applicable:
|
| Price | Non-mutual funds only
- Enter a price out to 8 decimal places. |
| Quantity | Enter the quantity of the trade. If a mutual fund security, indicate whether the quantity is in Dollars or Shares. Note that shares left unaccounted for in the original trade will be moved to your firm's trade correction account. - Enter share quantities out to 3 decimal places.
|
| Security | Enter the security identifier, which can be its CUSIP or symbol. For an option, enter its CUSIP. (Look Up Securities) |
| Trade Action | Indicate the trade action to perform: Buy
|
| Trade Date | Enter the trade date, which cannot be in the future. Use the calendar icon to select the date. If replacing a non-mutual fund trade on a different trade date than the original trade, enter the accurate price for the trade date entered. A systematic validation of the price will be performed. Note that corrections to same-day mutual fund trades are not accepted. Note
|
| Status | Description |
|---|---|
| Aged Trade Authorized | Request reviewed by the Fidelity Service Team, and then routed for further review to the Fidelity Trade Correction Solutions team. |
| Draft | Request saved prior to submitting it. The request is in draft mode and will not be processed further until submitted. |
| In Process | Request received by Fidelity and is being reviewed. Research has begun but the request cannot be immediately serviced and is not yet resolved. |
| Pending Home Office | Request pended awaiting review and approval by an authorized approver at your firm. The request has not yet been submitted to Fidelity. |
| Submitted | Request sent to Fidelity for processing. |
| Rejected | Request rejected by Fidelity. The request was unable to be processed and must be re-initiated, if needed. |
| Not In Good Order (NIGO) | Request determined by Fidelity to be not in good order. Submitter must review NIGO Action Steps to determine next steps. |
| Responded | Request reviewed by submitter and a response was sent back to Fidelity. |
| Resolved | Request completed and closed. |
| Canceled | Request canceled by Fidelity or by your firm because it was no longer needed or had not been updated by your firm. |
| Under Review | Request under review by a member of the Fidelity Trade Correction Solutions team. |
Your firm is responsible to take the necessary market action for most imbalanced interval funds.
| Held | Market Action |
|---|---|
| Long (Sell) | Your firm is responsible to take market action. |
| Short (Buy to Cover) | You can choose whether Fidelity should take market action for your firm. |
Attached documents must comply with the following specifications:
896135.4.0