Onboarding, Funding & Maintenance

Overview
Field Definitions

Begin here:
Select the Account(s)

Then, go page by page:
Account Profile
Trusted Contact Person
Beneficiaries
Asset Movement Authorization
Standing Instructions
Transfer of Assets
Statement Householding
Account Access Rights
Signatures
Review
Firm Documents (If enabled for your firm)
Submit

Other processes:
Save Draft to Complete Later
View Recent Submissions
Monitor eSignature Status (Resend, edit, cancel)

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Overview

Open a new account using a digital onboarding process that relies primarily on straight through processing, which means once the end-customer digitally signs the documents, the account is submitted directly to Fidelity for processing. Onboarding requires only that amount of information necessary to open the account and integrates both digital authentications and eSignature capabilities—all of which are intended to eliminate NIGOs and reduce time spent opening and funding the new account.

Use this tool when opening an Individual, Joint (COMP, JWROS, TIC, TIE), Trust, UTMA/UGMA, Retirement (Traditional, Roth, Rollover, SEP), Corporation, Unincorporated Association, Limited Liability Company, Sole Proprietorship, Partnership, Conservator/Guardian, or Estate account for a new or existing customer.

- Customer(s) must be 18 years of age or older.
- Customer(s) must have both U.S. citizenship and tax residency.
- Customer(s) must maintain domestic U.S. mailing address(es).

CRM Prefill

If configured for your firm, launch the Onboarding tool directly from a third-party CRM/software to leverage CRM data in your Onboarding workflow.

Person and entity records imported from a CRM are available to prefill related fields on these Onboarding pages: Account Owner, Trustees and Trust Stakeholders, Trusted Contact Person, and Beneficiaries.

Home Office Approval

If configured for your firm, Onboarding items require Home Office approval after the end-customer digitally signs the artifacts. Your Home Office then approves or rejects Onboarding items using Wealthscape Service Center. This workflow includes an auto-approval time period configurable by your firm, from 1 to 10 business days. If not approved within the configured time period, the item is auto-approved.

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Select the Account(s)

Open from 1 to 5 new accounts at one time across account types. This feature enables you to "bundle" multiple accounts to manage as a group. For example, open one Individual account and two Joint accounts.

Whether you choose to open one account or a group of accounts, assign a name to readily identify the group, and then optionally assign nicknames to each account, such as College Tuition or Family Trust. Nicknames help you to recognize accounts while working within the group. Neither groups nor nicknames are used outside of the Onboarding tool.

Separately Managed Accounts

Designate any or all new accounts as managed, which allows you to establish up to six separately managed accounts (SMAs) for the account indicated as managed. When you indicate that a new account will be separately managed, SMA-specific fields display throughout the Onboarding workflow for you to complete.

The Statement of Investment Selection and Managed Account Proposal are not automatically added as part of the Onboarding workflow and must be separately authorized by the customer.

Note
When an SMA is included in a group, none of the accounts in the group will be opened until signatures for the entire group have been collected.

Navigation Pane

After you choose the account(s) to open, a Navigation pane on the left illustrates your progress. This pane shows each account by nickname and, when expanded, lists each page within an account's workflow. Use the pane to monitor an account's progress, and to manage a group by adding accounts or deleting accounts.

Following completion of any leg in the workflow, the system performs content validation. If errors are encountered or a step is incomplete, messages alert you. Until addressed, errors and incomplete steps prevent further progress.

To select accounts

  1. Select Service > Integrated Transactions > Onboarding, Funding & Maintenance.

  2. On the landing page, select Open Accounts.

  3. Enter a Name to identify the new account or group of accounts, and select Next:

    - Names help you to locate unsubmitted drafts.
    - Names are only visible within the Onboarding tool.
    - Names can be up to 44 characters.
    - Some special characters are not allowed.

  4. Indicate how many accounts to open by type, up to a maximum of five, and select Next:

    Conservator/Guardian
    Corporation
    Estate
    Individual
    Joint (A later step prompts for Joint Type)
    Limited Liability Company
    Partnership
    Rollover IRA
    Roth IRA
    SEP-IRA
    Sole Proprietorship
    Traditional IRA
    Trust (Revocable/Irrevocable trusts, with living or deceased grantors)
    UTMA/UGMA
    Unincorporated Association

  5. To assign recognizable nicknames, enter those names and select Next:

    - This is an optional step.
    - Nicknames are only visible within the Onboarding tool.
    - Nicknames can be up to 40 characters.
    - Some special characters are not allowed.

  6. Indicate which accounts are separately managed and select Next.

    - "SMA" displays after a registration to denote separately managed.
    - To add another account, select Add Accounts.
    - To remove an account, select its Delete link.

  7. Select Next.

    - The workflow begins with your first listed account.
    - You can choose a different account to begin with instead.
    - Edit the nickname here, if needed.

  8. Select Next.

    Go to: Account Profile

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Account Profile

When opening a new account for an existing account owner, you can look up the already-established account to prefill several Account Profile fields. If making a group of accounts, you can reuse information already entered for an account owner in the group. Choose from auto-complete options that display below the First Name and Last Name fields. Selecting these options saves time by populating fields such as name, address, SSN, phone, email, and date of birth. Auto-complete options also display for imported CRM data, if applicable.

Joint Accounts

Opening a Joint account requires at least two named account owners. The first owner you add represents the primary account owner when searching for the account in Wealthscape. The primary account owner's address is considered the account's address of record. You will be prompted to identify the Joint account type, which determines the number of possible account owners.

To complete Account Profile

  1. To prefill Account Owner fields, look up the account owner or use auto-complete options, if applicable.

  2. Based on the registration, do the following:

    IF NOT A JOINT ACCOUNT

    Enter information about the account owner(s) or entity. (Field Definitions)

    IF A JOINT ACCOUNT

    Select Add Account Owner and enter information about the first account owner.

    - After completing the first account owner, select Save.
    - Select Add Account Owner.
    - After completing the second account owner, select Save.
    - Add additional account owners, as applicable.

    Select the Joint Type:

    With Rights of Survivorship (2-6 account owners) (Default)
    Tenants in Entirety (2 account owners)
    Tenants in Common (2-6 account owners)
    Community Property (2 account owners)

  3. Add Authorized Agents/Advisors to the account.

    - Auto-complete options display, if applicable.

  4. Enter Document Settings.

  5. For a Corporation, Limited Liability Company, Partnership, Conservator/Guardian, or Estate account, add or request supporting documents.

  6. Select Next (or Save & Exit).

    The next page in the workflow shows the account registration and account number. Selecting Next also saves your work automatically, thereby allowing access to the unsubmitted draft on the landing page. (Save Draft to Complete Later)

    Go to: Trusted Contact Person

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Look Up the Account Owner

Look up an existing account to prefill some fields with information about that account such as name, address, SSN, phone, email, and date of birth.

To look up an account owner

  1. Select Look Up.
  2. Select a search option:

    Account # or Primary Account Holder
    Account # or FBSI Short Name
    Account # or Custom Short Name
    Primary Account Holder SSN/TIN

  3. Enter a value.

    - Enter full or partial information, at least two characters.
    - If Primary Account Holder SSN/TIN, enter full SSN/TIN.

  4. Select Search (or press Enter).
  5. From the results in the Account # column, select a link.

    - To change account owner, select Clear and repeat steps.
    - For a Joint account, use Edit and Remove to manage owners.

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Authorized Agents/Advisors

Add up to 10 G Numbers to the new account. Choose from a list of G Numbers associated with your user ID or from a list associated with your firm. You can also enter a G Number for an external advisor.

Note
Authorized agents and advisors have access to their assigned accounts. The ability to view balances, trade securities, and/or initiate transactions on behalf of an account is still dependent on the user entitlements associated with the G Number. For more information, contact your Relationship Manager.

To add authorized agents/advisors

  1. Select Add Authorized Agents/Advisors (or Add Additional Authorized Agent/Advisor).

  2. Indicate the agents/advisors to add:

    My agents/advisors
    G Numbers associated with your ID.
    All agents/advisors in my firm
    G Numbers associated with your firm.
    External advisor
    G Number for an external advisor.

  3. If External advisor, enter the external G Number and skip to step 4.
    or
    If My agents/advisors or All agent/advisors in my firm, enter criteria to locate G Numbers:

    - Enter the G Number or Description, at least two characters.
    - From the results, select the check box of one or more G Numbers.

  4. Select Add Advisor(s).

    - A "P" denotes the primary agent/advisor.
    - This applies to the first internal G Number added to the account.

  5. To change the primary agent advisor, if needed, select Change Primary Agent/Advisor.

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Document Settings

All account owners/authorized signers must consent to electronic delivery (eDelivery) as part of the eSignature ceremony for the account. Participants in eDelivery receive email notifications when account documents are available to view online. (Field Definitions)

Note
You are responsible for verifying that the name associated with the selected G Number is correct.

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Trusted Contact Person

This is an optional step.

Per FINRA Rules 4512 and 2165, which address the suspected financial exploitation of seniors and other vulnerable adults, you can add a single primary and an alternate trusted contact person (TCP), per account owner. A TCP:

Note
A Trusted Contact Person Authorization artifact will be produced and available for review and edit by person account owner(s) and/or authorized individuals, as applicable, during the eSignature ceremony. This artifact will be provided regardless of the Yes/No selection on the Trusted Contact Person page.

To complete Trusted Contact Person

  1. Indicate whether to add a trusted contact for one or more account owners:

    No (Default) Do not add a TCP.
    Yes Add a TCP.

    - If No, skip to step 4.

  2. Enter information for the Primary Trusted Contact. (Field Definitions)

    - Auto-complete options display for CRM prefill, if applicable.
    - To add an alternate TCP, select Add Alternate Trusted Contact.

  3. If multiple account owners, to add TCP(s) for another owner, select the tab for that owner.

  4. Select Next (or Save & Exit).

    Go to:
    Beneficiaries
    Asset Movement Authorization

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Beneficiaries

This is an optional step.

Beneficiaries are individuals, trusts, estates, or organizations whom the account owner chooses to receive a specified percentage of account assets in the event of the owner's death. Contingent beneficiaries receive a specified percentage of the assets if all primary beneficiaries have died.

At least one primary beneficiary must be designated if contingent beneficiaries are named. To change the primary designation, use the Edit link next to a beneficiary's name.

Note
If you add a beneficiary designation to an Individual or Joint account (Joint With Rights of Survivorship or Joint Tenants in Entirety), the new account will be opened as a Transfer on Death registration (TODI, TODJ, TOED).

To complete Beneficiaries

  1. Indicate whether to add Beneficiaries to the account:

    No (Default) Do not add beneficiaries.
    Yes Add beneficiaries.

    - If No, skip to step 6.

  2. Select Add primary beneficiary.

  3. Indicate the beneficiary's Relationship to the Account Owner:

    Spouse
    Non-spouse
    Trust
    Entity

    - Enter remaining information, including Per Stirpes. (Field Definitions)
    - Auto-complete options display for CRM prefill, if applicable.
    - Select Add Beneficiary.

  4. Specify the percentage of assets the beneficiary is to receive.

    - The total per beneficiary type must equal 100%.

  5. To enter another beneficiary, select the beneficiary type and repeat from step 3:

    Add primary beneficiary
    Add contingent beneficiary

    - To split assets equally among beneficiaries, select Split equally.
    - A warning displays if not equal due to rounding.
    - Use Edit and Remove links to manage the list of beneficiaries.

    Note
    Any allocation differences due to rounding are applied to the beneficiary(ies) in the order they were entered.

  6. Select Next (or Save & Exit).

    If the sum of a beneficiary type (primary or contingent) does not equal 100%, you are prompted to correct the percentage before proceeding.

    Go to: Asset Movement Authorization

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Asset Movement Authorization

This is an optional step.

AMA grants permission to an advisor to perform certain asset movement transactions on behalf of the account owner(s). The available AMA levels represent those elected by your firm. The level you select applies to all eligible agents/advisors on the account and displays on the Asset Movement Authorization artifact. Following authorization by the account owner, and as part of AMA processing, if an additional agent/advisor is not eligible for the level, they are assigned a lower level or no AMA, as appropriate.

To complete Asset Movement Authorization

  1. Indicate whether to add AMA to the account:

    No (Default) Do not add AMA.
    Yes Add AMA.

    - If No, skip to step 3.
    - If Yes, eligible authorized agents/advisors display.

  2. Choose the AMA Level. (Asset Movement Authorization Levels)

  3. Select Next (or Save & Exit).

    Go to: Standing Instructions

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Standing Instructions

This is an optional step.

Set up standing instructions now to be available later when the account owner wants to transfer cash and/or securities between accounts.

To skip standing instructions

  1. Select No.

  2. Select Next.

    Go to: Transfer of Assets

To add standing instructions

  1. Select Yes.

  2. For a Separately Managed Account, indicate which account(s) the instructions apply to.

    Go to an instruction type:

    Electronic Funds Transfer (EFT)
    Journal Instructions
    Wire Instructions
    Check Instructions

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Electronic Funds Transfer (EFT)

Add up to five EFT standing instructions, if needed. EFTs are eligible for first-, third-, and third-party common transfers. For a first-party transfer, all owners on the brokerage account must match an owner on the bank account. For a third-party common transfer, at least one of the owners must match.

First- and third-party common standing instructions require supporting documentation such as a voided check, deposit slip, or bank statement from the receiving account as proof of valid ownership.

To add EFT instructions

  1. Select Add EFT.

  2. Indicate which owner(s) of the new account own the bank account.

    For a first-party or third-party common EFT:

    - Select the appropriate owner(s) from the list.

    For a third-party EFT:

    - Select None of them.
    - Enter the bank account owner.

  3. Select the Account Type at the bank:

    Checking
    Savings

  4. Enter the Bank Routing Number and Bank Account Number.

  5. To request supporting documentation, if applicable, select Request.

    - Choose the account signer responsible for uploading documentation.
    - To communicate to account signer during eSignature, enter a note.
    - Select Request.
    - Preview the request artifact later on the Review page.

    Note
    This designated signer cannot complete the eSignature ceremony until supporting documentation is uploaded.

  6. Select Complete EFT.
    or
    Select Update EFT (if editing a previously entered instruction).
    or
    Select Save & Close.

    - Add additional standing instructions as needed.

  7. Select Next (or Save & Exit).

    Go to: Transfer of Assets

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Journal Instructions

Add up to seven journal standing instructions for transferring cash and securities. Select an existing account to establish standing instructions between the existing and this new account. Adding standing instructions between two new accounts in a group is currently not supported.

Journals are eligible for both first- and third-party transfers. For a first-party transfer, owners on the "from" account must match owners on the "to" account. When this is not the case, the transaction becomes a third-party transfer, and the owner can transfer to another account but cannot transfer from another account.

To add journal instructions

  1. Select Add Journal.

  2. Enter an existing account number and select Add.

    - To search, select Look up accounts. (Search for Accounts)
    - Added accounts list on the window.

  3. For each added account, indicate the intended direction of future money movement:

    To and from this account (Default for first-party)
    Transfer cash and securities between the two accounts. This option only displays for first-party eligible transfers.

    To this account (Default for third-party)
    Transfer cash and securities only to the existing account.

    - Select View Linked Accounts to see a summary.

  4. Select Complete Journal.
    or
    Select Update Journal (if editing a previously entered instruction).
    or
    Select Save & Close.

    - Add additional standing instructions as needed.

  5. Select Next (or Save & Exit).

    Go to: Transfer of Assets

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Wire Instructions

Add up to five wire standing instructions, if needed. Wires are eligible for both first- and third-party transfers. For a first-party transfer, the wire recipient(s) must have the same legal name(s) and address as the brokerage account owner(s).

To add wire instructions

  1. Select Add Wire.

  2. Indicate whether the wire recipient(s) have the same legal name(s) and address as on the brokerage account:

    No (Default)
    Yes

    - If Yes, skip to step 6.

  3. Enter the recipient name(s) and address.

  4. Enter the Bank Routing Number and Bank Account Number.

  5. Indicate whether the wire requires an intermediary bank:

    No (Default)
    Yes

    - If No, skip to step 9.

  6. Enter the Intermediary Bank Name and Account Number.

  7. Enter any money movement notes, if needed.

  8. Select Complete Wire.
    or
    Select Update Wire (if editing a previously entered instruction).
    or
    Select Save & Close.

    - Add additional standing instructions as needed.

  9. Select Next (or Save & Exit).

    Go to: Transfer of Assets

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Check Instructions

Add up to five check standing instructions, if needed. Checks are eligible for third-party transfers to U.S. domestic addresses only. Foreign and military addresses are not supported at this time.

To add check instructions

  1. Select Add Check.

  2. Enter the payee name(s).

  3. Indicate whether the check is being mailed directly to the payee(s):

    Yes (Default)
    No

    - If No, enter the addressee name.

  4. Enter the address, optional memo, and optional check stub detail.

    - The memo will display on each check disbursement.

  5. Select Complete Check.
    or
    Select Update Check (if editing a previously entered instruction).
    or
    Select Save & Close.

    - Add additional standing instructions as needed.

  6. Select Next (or Save & Exit).

    Go to: Transfer of Assets

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Transfer of Assets

This is an optional step.

Transfer cash and securities (stocks and mutual funds) to fund the new account. Transfer from up to three accounts held at eSignature-eligible Automated Customer Account Transfer (ACAT) or non-ACAT delivering firm types. For any TOA, you may indicate whether an account signer must provide supporting documents such as an account statement. During the DocuSign process, the signer is prompted to upload the document.

Non-ACAT Eligible Transfer

Additional paperwork is required for non-ACAT eligible transfers. Since these transfers necessitate Fidelity review, they are not eligible for straight through processing. You may be prompted to indicate the mailing address found on the delivering firm account statement so Fidelity can send the appropriate forms.

Note
Due to Office of Foreign Assets Control (OFAC) economic sanctions, certain stocks and mutual funds have been restricted for incoming transfer. A warning displays when OFAC-restricted securities are not allowed.

To skip transferring assets

  1. Select No (Default).

  2. Select Next.

    Go to: Statement Householding

To transfer assets

  1. Select Yes.

  2. Select Add Transfer.

  3. Look up firm.

  4. Enter the Account # at the firm, up to 20 characters.

    If a format displays and your account number does not match this format, ensure you have the correct delivering firm and firm type. If a mutual fund firm, you will be prompted to enter the account number shortly.

    - To choose a different firm and start over, select Change firm.

  5. Select the Registration of the delivering account.

    Only eligible registrations display based on the registration of the new account. If the delivering account is incorrect, the registrations may not be accurate. For assistance, contact your Operational Support team.

  6. Indicate whether account owners on the delivering account are not owners on this new account:

    Yes
    No

    - If Yes, enter delivering account owner information.
    - Up to 5 delivering account owners are allowed.

    Note
    When account owners do not match, eSignatures from all delivering account owners are required to complete the transfer request.

  7. Select Next.

    Go to a delivering firm type:

    Bank
    Brokerage or Trust
    Insurance
    Mutual Fund
    Transfer Agent

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Look Up Firm

Locate delivering firms that support transfers via eSignature. Once you chose a firm, information about the firm including its firm type prefill the Transfer of Assets fields. The firm type (such as bank, mutual fund, brokerage) drives the Transfer of Assets workflow and the information you must provide.

The Custodian Search tool in Wealthscape is also available to determine firm eligibility in advance.

Note
If a firm is not listed using this lookup feature, initiate a stand-alone transfer instead.

  1. Enter any part of the delivering firm name.

    - Enter at least three characters.
    - Partial entries are allowed.

  2. Select Search.

  3. From the results, select a firm name.

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Bank

The only allowable assets to transfer from a bank are cash and the proceeds from a CD.

Note
The maturity date of the CD must be within 75 days from the date of this transfer submission. If the maturity date is greater than 75 days out, the transfer is rejected. Penalties and fees may be assessed for the early liquidation of a CD.

  1. Indicate the transfer instructions:

    Immediately (Default)
    At maturity date

  2. If At maturity date, enter the Maturity Date:

    - Enter the date or use the calendar icon to choose.

  3. Enter the estimated total dollar amount of the transfer based on the delivering account's most recent statement.

  4. Select Next.

  5. If the transfer includes assets from a non-ACAT delivering firm, indicate how to provide the mailing address:

    Select from list
    Choose from the list of mailing addresses.
    Provide new address
    Enter firm's mailing address and phone.

  6. Select Next.

    Go to:
    Add or Request Supporting Documents (To request signer upload)
    Transfer of Assets (To enter another transfer)
    Next Account in Setup (If setup includes multiple accounts)
    Statement Householding (If setup includes one account)

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Brokerage or Trust

Indicate the cash and securities to be transferred from the delivering firm.

  1. Select the Transfer Type:

    Full Transfer (Default)
    All assets are transferred. Certain shares may not be transferable in-kind and may need to be liquidated; contact the issuer to confirm.

    Partial Transfer
    Only assets that you specify are transferred in kind, which includes cash and securities.

  2. If Partial Transfer:

    a.

    To add Cash to Transfer, select one:

    None (Default)
    All
    Specific Amount

    - If Specific Amount, enter the dollar amount to transfer.

    b.

    To add Securities to Transfer:

    1. Add security.

    2. Indicate the Quantity: All or Specific Amount.

      - If Specific Amount, enter the number of shares.

    3. Select Add Security.

      - Added securities list under Securities to Transfer.
      - Use Edit or Remove to manage the list.
      - Select Add Security to add another security.
      - Add up to 100 securities or a maximum of $9,999,999.99.

    Note
    Due to OFAC economic sanctions, certain stocks and mutual funds have been restricted for incoming transfer. A warning displays when you attempt to add an OFAC-restricted security to a partial transfer.

  3. Enter the estimated total dollar amount of the transfer based on the delivering account's most recent statement.

  4. Indicate whether the transfer includes Options and/or Margined Positions:

    Yes
    No

    Note
    When transferring options and/or margin positions, submit the required paperwork (Options Account Application, Margin Account Application) to Fidelity using your firm's current submission process, such as Wealthscape Document Submission. Document upload is not supported at this time using the Onboarding tool. (Submit Documents)

  5. Select Next.

  6. If the transfer includes assets from a non-ACAT delivering firm, indicate how to provide the mailing address:

    Select from list
    Choose from the list of mailing addresses.
    Provide new address
    Enter firm's mailing address and phone.

  7. Select Next.

    Go to:
    Add or Request Supporting Documents (To request signer upload)
    Transfer of Assets (To enter another transfer)
    Next Account in Setup (If setup includes multiple accounts)
    Statement Householding (If setup includes one account)

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Insurance

The only allowable asset to transfer from an insurance company are the proceeds from an annuity.

Note
Penalties and fees may be assessed for the premature liquidation of an annuity.

  1. Indicate the transfer instructions:

    Full Annuity Surrender
    Penalty-Free Annuity Surrender
    Partial Annuity Surrender

  2. If Partial Annuity Surrender, enter the Share Quantity to transfer.

  3. Enter the estimated total dollar amount of the transfer based on the delivering account's most recent statement.

  4. Select Next.

  5. If the transfer includes assets from a non-ACAT delivering firm, indicate how to provide the mailing address:

    Select from list
    Choose from the list of mailing addresses.
    Provide new address
    Enter firm's mailing address and phone.

  6. Select Next.

    Go to:
    Add or Request Supporting Documents (To request signer upload)
    Transfer of Assets (To enter another transfer)
    Next Account in Setup (If setup includes multiple accounts)
    Statement Householding (If setup includes one account)

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Mutual Fund

  1. Add security.

  2. Indicate the Instructions for transferring the asset:

    FIDELITY MUTUAL FUND:

    In-Kind
    Only assets you specify will be transferred in kind.
    Sell
    Liquidate, and then transfer the cash value.

    NON-FIDELITY MUTUAL FUND:

    A transferability check occurs. If asset is non-transferable, instructions render as Sell; otherwise, either Transfer or Sell dynamically display.

  3. Indicate the Shares to transfer:

    All (Default)
    Transfer all shares.
    Specific Amount
    Transfer a partial number of shares.

  4. If All, enter the Estimated Shares.
    or
    If Specific Amount, enter the Specific Shares.

  5. Select Add Security.

    - Securities list under Securities to Transfer.
    - Use Edit or Remove to manage the list.
    - Repeat this step to add more securities.

  6. Enter the estimated total dollar amount of the transfer based on the delivering account's most recent statement.

  7. Select Next.

  8. Indicate how to provide the mailing address, if prompted:

    Select from list
    Choose from the list of mailing addresses.
    Provide new address
    Enter firm's mailing address and phone.

  9. Select Next.

    Go to:
    Add or Request Supporting Documents (To request signer upload)
    Transfer of Assets (To enter another transfer)
    Next Account in Setup (If setup includes multiple accounts)
    Statement Householding (If setup includes one account)

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Transfer Agent

Indicate only one asset at a time from a transfer agent. To transfer additional assets, add another transfer. The transfer agent can liquidate fractional shares remaining in a nonretirement account so the customer can deposit the amount separately.

Note
Assets that include physical certificates are not transferable using this tool.

  1. Add security.

  2. Indicate the transfer instructions:

    Transfer all shares (fractional shares are liquidated)
    Transfer all whole shares (fractional shares remain)
    Transfer some whole shares

  3. If Transfer some whole shares, enter the Share Quantity to transfer.

  4. Select Add Security.

    - Securities list under Securities to Transfer.
    - Use Edit or Remove to manage the list.

  5. Enter the estimated total dollar amount of the transfer based on the delivering account's most recent statement.

  6. Select Next.

  7. If the transfer includes assets from a non-ACAT delivering firm, indicate how to provide the mailing address:

    Select from list
    Choose from the list of mailing addresses.
    Provide new address
    Enter firm's mailing address and phone.

  8. Select Next.

    Go to:
    Add or Request Supporting Documents (To request signer upload)
    Transfer of Assets (To enter another transfer)
    Next Account in Setup (If setup includes multiple accounts)
    Statement Householding (If setup includes one account)

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Add or Request Supporting Documents

For supporting documents, you may either:

Document uploads are limited to 6 MB total per account.

Transfer of Assets

For a TOA, this step is optional. Multiple document uploads are allowed for insurance delivering firm types; all other types are limited to one document upload per TOA.

Entity Registrations

Supporting documents are required for certain entity registrations.

Registration Supporting Documents Requirements
Estate Court Order of Appointment, Death Certificate Must name the fiduciaries and must be dated within the past 180 days.
Conservator/Guardian Court Order of Appointment Must name the conservators/guardians and must be dated within the past 180 days.
Corporation Filed Articles of Incorporation,
(Optional) Additional Corporate Documentation
Must contain the entity legal name and must show proof of establishment/filing.
Limited Liability Company Filed Articles of Organization,
(Optional) Additional LLC Documentation
Must contain the entity legal name and must show proof of establishment/filing.
Partnership Partnership Agreement Must contain the partnership name and names and signatures of all general/managing partners.

To request supporting documents

  1. In the Actions column, select Add or Request.
  2. Under Choose an uploader, select An account holder will upload it during signing.
  3. From Request From, select the account signer responsible for uploading the documentation.

    Note
    This signer must upload the documentation during the eSignature ceremony and cannot complete the ceremony until it is uploaded.

  4. Enter an optional note to communicate to the signer during eSignature.
  5. Select Request.

    - Use Change or Remove to manage the request(s).
    - If done entering requests, select Next.

    The account signer will be prompted during the eSignature ceremony to upload the documentation.

To upload supporting documents

  1. In the Actions column, select Add or Request.
  2. Under Choose an uploader, select I will upload it now.
  3. Under select a document, either drag and drop the file where indicated or select click to browse for files and choose the documents to upload.
  4. Select Add.

    - Use Change or Remove to manage the document(s).
    - If done entering documents, select Next.

    The account owner can view the supporting documentation during the eSignature ceremony, but cannot edit or upload additional documentation.

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Add Security

  1. Select Add Security.

  2. Indicate the Security Type, if prompted.

    Options are based on delivering firm type:

    Any Type
    Stocks
    Mutual Fund

  3. Choose Name/Description, Symbol, CUSIP, or Fund ID (mutual fund only) to look up the security.

    - Enter search criteria.
    - Partial entries are not allowed.
    - Select Search.

  4. From the Results, select a linked name.

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Next Account in Setup

If your setup includes multiple accounts, after completing the first account, the Navigation pane prompts you to set up the next listed account in your group. You can continue with the next listed account, or choose a different listed account.

During final review of the accounts, prior to submission, you have the opportunity to edit and delete accounts.

To proceed to the next account

  1. Change the nickname of the account, if needed.

    - This is an optional step.
    - Nicknames are only visible when creating an account.
    - Nicknames can be up to 40 characters.

  2. Select Next.

    Go to: Account Profile

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Statement Householding

Statement householding allows you to assemble both new and existing accounts into households to consolidate the delivery of multiple account statements in a single envelope or account statement.

Select the household mailing address from a list of existing addresses. The household address replaces the previous mailing address for each account included in the household.

Note
When Statement Householding is included in a group, none of the accounts in the group will be opened until signatures for the entire group have been collected.

To skip statement householding

  1. Select No (Default).

  2. Select Next.

    Go to: Account Access Rights

To set up statement householding

  1. Select Yes.

  2. Select OK to acknowledge the disclaimer.

  3. Select accounts from this setup to add to the household.

    - A household must have at least two accounts.
    - It must include at least one account being onboarded.
    - Add up to 20 accounts, including up to 15 existing accounts.

  4. Indicate whether to add existing accounts to the household:

    No (Default)
    Yes

    - If No, skip to step 6.

  5. Enter an existing nine-character account number and select Add.

    - To search, select Look up account(s).
    - Added accounts list on the window.

    Note
    Only registrations supported by the Onboarding tool can be added. Existing account owners must have an email address already on file otherwise the account cannot be added. To remove an existing account that has been added, click X next to the account.

  6. Enter a name for the household.

  7. Select a mailing address for the household.

    - Only mailing addresses of the new accounts being onboarded display.

  8. Select Next (or Save & Exit).

    Go to: Account Access Rights

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Account Access Rights

Grant third parties a level of access to the account(s). Inquiry-only access can be granted to one third party, which provides the ability to view account balances and activity online or through a Fidelity representative.

Note
When Account Access Rights is included in a group, none of the accounts in the group will be opened until signatures for the entire group have been collected.

To skip account access rights

  1. Select No (Default).

  2. Select Next.

    Go to: Signatures

To set up account access rights

  1. Select Yes.

  2. Select the individual who will authorize the account access request.
  3. Select the accounts to include in the access request.

  4. In the Third Party section, provide the name, date of birth, Social Security number, and phone number of the third party.

  5. Select Next (or Save & Exit).

    Go to: Signatures

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Signatures

Indicate how each required signer will authenticate identity during the eSignature ceremony. Required signers may include both receiving and delivering account owners/trustees.

To complete Signatures

  1. For each signer, select an ID Verification Method:

    Text Message
    A text message containing a verification code is sent to the signer's confirmed mobile phone number.
    Phone Call
    An automated phone call is made to the signer's phone number, and when answered, provides a verification code.
    Knowledge-based Questions
    Account owner is prompted to enter basic information such as address, date of birth, last four digits of SSN, and then answer three challenge questions to verify identity.

  2. If Text Message or Phone Call, select the Phone Number.

  3. Select Next (or Save & Exit).

    Go to: Review

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Review

Verify details of each new account prior to submitting the account(s) for eSignature. Two sections display:

Accounts
All accounts added during this session are listed here. Links enable you to delete an account or preview its details and signing artifacts prior to submission.

Signatures
Under each required signer is a list of signing artifacts to preview relevant to that signer. Each artifact is watermarked and cannot be submitted to Fidelity outside of the DocuSign process.

To review account(s) and artifacts

  1. In the Actions column for an account, select Preview.

    - To close the Preview, in the right corner, select x.
    - To edit a section, next to its heading, select Edit.
    - When done with edits, navigate back to Signatures, then Review.

  2. In the Signatures section, select a signer to expand the list of artifacts, and then choose an artifact to preview.

    - The artifact displays in a separate browser tab.

    Go to:
    Firm Documents (If enabled for your firm)
    Submit

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Firm Documents

This is an optional step.

If enabled for your firm, upload multiple proprietary (non-Fidelity) PDF documents, and tag them for eSignature, if required. Designate firm signers and firm recipients and arrange the documents for presentation within the DocuSign envelope. Customers and firm representatives can review and sign proprietary documents in the same eSignature ceremony as the account opening kits. The following file size limits apply:

- 5 MB for each individual file
- 8 MB total for all uploaded files

You will need to re-tag proprietary documents if you navigate to another page in the Onboarding tool before submitting the application.

By using this feature, you acknowledge that you are duly authorized to do so on behalf of your firm.

Note
When Firm Documents is included in a group, none of the accounts in the group will be opened until signatures for the entire group have been collected.

To skip Firm Documents

To complete Firm Documents

  1. Select Yes.

  2. To add firm signers, select Add signer.

    - Enter signer's First Name, Last Name, Phone, and Email.
    - Choose an Authentication Method and select Add.
    - Repeat for each additional signer.

  3. To add firm recipients, select Add document recipient.

    - Enter recipient's First Name, Last Name, Phone, and Email.
    - Choose an Authentication Method and select Add.
    - Repeat for each additional recipient.

  4. To add proprietary documents to the DocuSign envelope, select Add document.

    - Only PDF files are eligible.
    - Total size limit for uploaded files is 8 MB.

  5. Drag and drop the documents where indicated or select click to browse for files and choose the documents to upload.

    - Select Add when done.

  6. Select Tag Documents.

  7. To arrange the order that proprietary documents are presented within the envelope, select Document Order.

    - Drag and drop documents to the arrangement you want.

  8. To enable documents for eSignature and prefill tagging, select Tagging Settings.

    - Select Allow tags.
    - Select Continue to DocuSign.

  9. In DocuSign, above the Fields Palette, select a signer.

  10. In the Page Guide at right, select a page to tag.

  11. Drag and drop field tags from the Fields Palette onto the page.

    - The fields you add only apply to the selected signer.
    - Repeat steps 9-11 as needed for each signer.

  12. When tagging is complete, select Continue.

    - A confirmation page details next steps.

  13. Select Close DocuSign.

    Note
    The uploaded and tagged documents are saved in the DocuSign envelope. The envelope is sent with the Fidelity signing artifacts when you select Submit. If you make changes to the envelope, you must re-tag all of your documents.

    Go to: Submit

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Submit

To send the account(s) for eSignature via DocuSign

Select Submit.

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Save Draft to Complete Later

If you start to open an account, but prefer to finish the process later, save a draft version. Each Onboarding page displays a Save & Exit link that allows you to save your work. When ready, retrieve your draft from the landing page, which lists drafts for your authorized accounts—whether or not you created the draft. Other users can view or edit the draft if they are authorized to at least one account in the draft. However, only the person who created the draft can delete it.

While you work on the draft, others are unable to open it until you save and exit the draft. After 60 minutes of inactivity, an open draft is automatically saved and made available for others to open.

There is no limit to the number of drafts you can save. Each draft remains listed for 90 days unless you submit the application or delete it before then. The 90-day period resets whenever you save and exit the draft. The Status column displays a warning if a draft is within 10 calendar days of expiration.

To save draft to complete later

On the landing page, in the Recent Drafts section:

- Up to five of your most recent drafts display.
- To view all your drafts, select View All Drafts.
- To open a draft, in the right-most column, select Continue.
- To delete a draft, select Delete.

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View Recent Submissions

View recent submissions in Service Center for your authorized accounts using a link on the Onboarding, Funding & Maintenance landing page.

To view recent submissions

On the landing page, above the recent drafts section, select View Recent Submissions.

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Monitor eSignature Status

Using the confirmation number or new account number, search for the item in Service Center. Initially, the item's status is Pending eSignature. After all account signers complete the eSignature ceremony, the status changes to Resolved. (Search for Service Items)

Manage eSignature Items

If an account signer cannot locate the eSignature request email, in Service Center, resend the request to the signer's current email address. If the email address is incorrect, use the Edit and Resubmit feature to correct the address and resend the account kit via DocuSign, or cancel the request altogether. (Manage Onboarding eSignature Items)

Subscribe to an Alert

Use the Subscriptions pane on Alert Manager to subscribe to an alert (Manage All Alerts > Account > E-Signature > Pending E-Signature) that notifies you when the eSignature ceremony associated with a new account is complete. (Subscribe to Alerts)

Possible Onboarding Statuses

Status Description
Cancelled eSignature The DocuSign envelope was cancelled due to one of the following: failure to authenticate, invalid email, declination to sign, or envelope expiration (30 days).
In Process The item is in process at Fidelity.
Pending eSignature The eSignature ceremony was initiated, and artifacts are awaiting signers to complete their eSignatures.
Pending HO Approval The eSignature ceremony was completed and the artifacts are awaiting Home Office approval.
Resolved

Depending on the item, this indicates:

  • The account was opened
  • The transfer of assets (TOA) was funded
  • The AMA was updated
  • The Trusted Contact Persons (TCPs) were updated
  • The Beneficiary(ies) were updated
  • The Standing Instruction was updated

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Field Definitions

In alphabetical order by section, where applicable:

Account Characteristics
Account Owner(s)
Beneficiaries
Contact Information
Corporation
Custodian
Document Settings
Estate
Fiduciary Relationship
Income Source
Legal Address
Limited Liability Company
Mailing Address
Minor Beneficiary
Owner Distribution Options
Partnership
Permanent Address
Regulated Relationships
Relationships
Separately Managed Accounts
Sole Proprietorship
Stakeholders
Trust Organization
Trustees
Trusted Contact Person
Unincorporated Association
Ward Beneficiary

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Account Characteristics

Field Definition
Wealth Advisor Solutions

Indicate whether the account is participating in the Wealth Advisor Solutions (WAS) program. Only advisors enrolled in the program may designate an account for participation.

Yes
The account is participating in WAS.

No (Default)
The account is not participating in WAS.

If Yes, enter a WAS G Number for the Primary Authorized Agent/Advisor.

Note
Subsequent activities such as account conversion and funding from an existing account must be executed as follow-up activities outside of the Onboarding workflow.

Authorized Agents/Advisors The G Number of the primary agent and any additional authorized agents/advisors assigned to the account.
Core Transaction Account The interest-bearing investment vehicle used for settling transactions and holding credit balances. This account receives all nonreinvested income generated by securities held in the account (interest, dividends, mutual fund distributions). Income in this account accrues until paid out according to instructions.
Mutual Funds Dividends

Instructions that specify how to distribute mutual fund dividend income:

Reinvest (Default)
Reinvest eligible mutual fund dividends. Handle all other distributions according to the proceeds from sales instructions.

Pay to Core Transaction Account
Post eligible mutual fund dividends weekly (on Friday) to the designated interest-bearing core account.

Equities Dividends

Instructions that specify how to distribute equity dividend income:

Reinvest
Reinvest eligible equity dividends. Handle all other distributions according to the proceeds from sales instructions.

Pay to Core Transaction Account (Default)
Post eligible equity dividends weekly (on Friday) to the designated interest-bearing core account.

Tax Exemptions

Indicate the reason for tax exemption from backup withholding, if applicable:

None (Default)
501(c)(3) Organization
U.S. Government/Agency
State or Subdivision
Foreign Government/Agency
Corporation
Registered Securities Dealer
Registered Futures Commission Merchant
Real Estate Investment Trust (REIT)
Registered Entity
Common Trust Fund
Financial Institution
Nominee or Custodian
Charitable Trust

Backup Withholding Acknowledge whether the entity or any account owner, authorized individual, partner, fiduciary, or trustee is subject to back up tax withholding. If subject to IRS backup withholding, 24% of all gross proceeds, dividends, interest, and capital gains from sales and redemptions will be withheld.
Prime Brokerage

Do you want to add Prime Brokerage instructions to this account?

Yes
Add this feature to the account. A Prime Brokerage Services Agreement artifact will be produced for authorization by account owner(s)/authorized signer(s) during the eSignature ceremony.

No (Default)
Do not add this feature to the account.

Margin Privileges

Do you want to add margin privileges to this account?

Yes
Add this feature to the account. A Margin Agreement artifact is produced for authorization by account owner(s)/authorized signer(s) during the eSignature ceremony.

No (Default)
Do not add this feature to the account.

Note
Margin privileges are subject to review and should be added to only one account per registration for the same owner. For SMAs, margin is applied to the first separately managed account only. Income source for at least one account owner is required when applying for margin on non-entity registrations.

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Account Owner(s)

Field Definition
First Name &
Middle &
Last Name

The first, middle (optional), and last name of the account owner.

- Full names when possible.
- If using initials, do not include periods.

Date of Birth

The date of birth, in MM/DD/YYYY format.

- Account owner must be 18 years of age or older.
- Enter the date or use the calendar icon to choose.

SSN

The nine-digit Social Security number of the account owner.

- Dashes are auto-formatted.

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Beneficiaries

Field Definition
Date of Birth For Spouse or Non-spouse
The optional date of birth of the beneficiary. Enter the date or use the calendar icon to choose one.
Date of Entity For Entity
The date the entity was established.
Date of Trust For Trust
The date the trust was established.
Entity Name For Entity
The full name of the entity.
First Name &
Middle &
Last Name

For Spouse or Non-spouse
The first, middle (optional), and last name of the TCP:

- Full names when possible.
- If using initials, do not include periods.

Relationship to Account Owner

Indicate the relationship of the primary beneficiary to the account owner. Fields display based on your selection.

Spouse
Non-spouse
Trust
Entity

Per Stirpes For Spouse or Non-spouse
A per stirpes election indicates that if a beneficiary predeceases the account owner, the beneficiary's share of the account passes to descendants instead of a contingent beneficiary.
SSN For Spouse or Non-spouse
(Optional) Enter the nine-digit Social Security number of the beneficiary.
TIN For Entity or Trust
(Optional) Enter the nine-digit tax identification number of the beneficiary.
Trust Name For Trust
The full name of the trust.

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Contact Information

Fidelity uses mobile phone numbers and email addresses for transaction verification/authorization and for electronic delivery of communications and documents.

Field Definition
Mobile Phone

The mobile phone number where the account owner/authorized signer can be reached. This represents the primary phone number.

- Up to 10 characters.
- Dashes are auto-formatted.

Note
The account owner/authorized signer receives a text message or phone call to authenticate their identity when digitally signing documents. The phone number is systematically confirmed as a valid SMS-enabled mobile device.

Email The email address of the account owner/authorized signer. The address must include @ and the domain extension, such as abc@xxxx.com.

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Corporation, Unincorporated Association, Limited Liability Company, Sole Proprietorship, or Partnership

Field Definition
Entity Legal Name

The legal name of the entity.

- Full name when possible.
- Up to 50 characters.

Status of Business

The status of business:

For Corporation, Unincorporated Association, Limited Liability Company, or Partnership

Operating
Non-Operating

Examples of Non-Operating include, but are not limited to: Holding Company, Personal Investment Vehicle, Personal Investment Company, Shell Company, or similar.

Taxed As

For Corporation or Limited Liability Company
The taxable entity classification:

C-Corp
S-Corp

For Limited Liability Company

Partnership
Sole Proprietorship

Is this business a disregarded entity?

For Limited Liability Company
Indicate whether the LLC has elected not to be taxed as a separate entity for federal tax purposes (generally applies to LLCs with a single owner):

Yes
No

If Yes, enter the tax owner's legal name as it appears on the income tax return.

TIN or Tax ID

The nine-digit taxpayer identification number (TIN) or Social Security number (SSN).

- Dashes are auto-formatted.

For Sole Proprietorship or LLC taxed as a sole proprietorship
Select the Tax ID type before entering the ID:

SSN
TIN

Operating Document Name

For Unincorporated Association
The name of the operating document.

- Up to 50 characters.

Country of Organization By default, United States displays, which you cannot change. Only entities established within the U.S. are eligible.

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Custodian

Adding information about an UTMA/UGMA custodian is similar to adding information about other account owners.

  1. Select Add Custodian.

  2. Enter information for the custodian.

    - To search, select Look Up. (Search for Accounts)
    - Custodians cannot be younger than 18 years old.
    - They must have citizenship and tax residency in the U.S.
    - The Custodian is the only signer on the account.
    - Use Edit and Remove to manage the added custodians.

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Document Settings

Field Definition
Delivery Method By default, eDelivery (electronic delivery) displays, which you cannot change. All authorized signers are automatically enrolled and prompted to consent to eDelivery as part of the eSignature ceremony.
Trade Confirmation Frequency

Indicates the eDelivery frequency of confirmations following transaction activity in the account:

Immediately
Confirmations delivered daily. If an account owner's Regulated Relationships is Yes for Associations or Affiliations, Immediately is required and cannot be changed.

Quarterly
Confirmations delivered quarterly; March, June, September, and December.

Prospectuses Includes annual prospectuses, prospectus updates, and financial reports.
Reports Includes shareholder reports and annual/semi-annual reports.
Corporate Actions Includes reorganization notifications.
Shareholder Proxies Includes Fidelity and non-Fidelity proxies, Revised Account Profiles (RAPs), fund movement confirmations, and other letters such as Bond Maturity notices and Margin notices.

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Estate

Select the fiduciary applicable for the Estate and enter 1 to 3 executors or administrators. Only the estate's fiduciaries need to sign for the account. If there are multiple fiduciaries, signers must certify that each can act independently of one another.

  1. Choose the Fiduciary Relationship:

    Executor
    An individual designated in the will by the decedent to distribute the proceeds of the estate according to the will.

    Administrator
    An individual designated by probate court to distribute the proceeds of an administration according to the will.

  2. Select Add Executor or Add Administrator.

  3. Enter information for this person.

    - To search, select Look Up.
    - Auto-complete options display under name fields, if applicable.
    - Repeat from step 2 to enter additional fiduciaries.
    - Use Edit and Remove to manage the added fiduciaries.

Field Definition
Estate Name

The legal name of the estate.

- Full name when possible.
- Up to 50 characters.

TIN

The nine-digit taxpayer identification number.

- Dashes are auto-formatted.

Country of Establishment By default, United States displays, which you cannot change. Only estates established within the U.S. are eligible.
Decedent The first name, optional middle name, and last name of the decedent.

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Fiduciary Relationship

Select the applicable Fiduciary Relationship and enter 1 to 3 conservatorships or guardianships. Only fiduciaries need to sign for the account. If there are multiple fiduciaries, signers must certify that each can act independently of one another.

  1. Choose the Fiduciary Relationship:

    Conservator
    Court appointed person who manages and administers the property of ward.

    Guardian
    Court appointed person who has legal authority and duty to administer the property of a minor.

  2. Select Add Conservator or Add Guardian if applicable.

  3. Enter information for this person.

    - To search, select Look Up.
    - Auto-complete options display under name fields, if applicable.
    - Repeat from step 2 to enter additional fiduciaries.
    - Use Edit and Remove to manage the added fiduciaries.

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Income Source

Field Definition
Employment Status

The current employment status of the account owner/authorized signer:

Employed
Not Employed
Retired

Source of Income If retired or not employed, the source of income of the account owner/authorized signer.
Employer Name If employed, the full name of the employer (typically the company name).
Employer Name If employed, the full name of the employer (typically the company name).
Occupation If employed, the occupation of the account owner/authorized signer.
Address Line 1 &
Address Line 2

The address of the employer.

- Up to two lines of 30 characters each.
- Domestic addresses only.
- Do not enter a P.O. Box.

City, State, Zip Code The employer's city, state, and five-digit ZIP code. If available, include the four-digit add-on to the ZIP code that further identifies the delivery area.
Country By default, United States displays, which you cannot change.

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Legal Address

If you chose Corporation, Trust, or UTMA/UGMA as the registration, Legal Address fields display. Begin typing the address and select from the prefill choices that display or make your own entries. An Address Standardization process reviews the validity of the address, including ZIP code.

Field Definition
Address Line 1 &
Address Line 2

The legal permanent street address.

- Up to two lines of 30 characters each.
- Domestic addresses only.
- Do not enter a P.O. Box.

City, State, Zip Code The legal permanent city, state, and five-digit ZIP code. If available, include the four-digit add-on to the ZIP code that further identifies the delivery area.
Country By default, United States displays, which you cannot change.

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Mailing Address

If the Mailing Address is the same as the Permanent or Legal Address, select Yes. If No, complete the Mailing Address.

Field Definition
Address Line 1 &
Address Line 2

The address for mailing account communications.

- Up to two lines of 30 characters each.
- Domestic addresses only.

City, State, Zip Code The city, state, and five-digit ZIP code of the mailing address. If available, include the four-digit add-on to the ZIP code that further identifies the delivery area.
Country By default, United States displays, which you cannot change.

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Minor Beneficiary

If you choose UTMA/UGMA as the registration or choose Conservator/Guardian as the registration and then selected Guardian as the fiduciary relationship, Minor Beneficiary fields display.

- For UTMA/UGMA, minor beneficiaries cannot be older than 25 years old.
- Minor beneficiaries must have citizenship and tax residency in the U.S.

For UTMA/UGMA

Field Definition
Where was the gift/transfer made?

The State where the gift/transfer was made, usually the same state as the minor beneficiary's legal address.

There may, however, be instances where these two states are different. For example, a grandparent who lives in Massachusetts might establish and transfer money into an UTMA account for a grandchild who lives in New York.

This field determines whether an UTMA or UGMA application is required. If South Carolina is selected, the application is an UGMA. For all other states, the application is an UTMA.

Age of Majority The age of majority, generally between 18 and 25, at which legal control of the account must be transferred to the minor beneficiary under the applicable state statute for transfer by gift, or an age otherwise permissible under the applicable state statute. Check the statutes applicable to the state where the gift/transfer was made.

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Owner Distribution Options

If you chose Joint as the registration, Owner Distribution Options display.

Field Definition
Joint Account Type

The type of joint registration, if applicable:

With Rights of Survivorship
Upon the death of one account owner, the remaining owners take ownership of the entire account. Account owners do not need to be spouses.

Tenants in Entirety
Upon the death of one account owner, the other takes full ownership of the entire account. The account owners should be spouses.

Tenants in Common
Account owners have shares of ownership of the account. Upon death of one account owner, shares are left to that owner's estate.

Community Property
Within a state with community property laws, spouses are account owners, and each has a share of the ownership of the account. Upon dissolution of the account (due to death or separation), the account's interest is divisible according to the state's community property laws. The following are community property states: Arizona, California, Idaho, Louisiana, Nevada, New Mexico, Texas, Washington, Wisconsin. Alaska has an opt-in clause that allows the parties to make their property community property.

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Permanent Address

Address fields apply to the account owner. Begin typing the address and select from the prefill choices that display or make your own entries. An Address Standardization process reviews the validity of the address, including ZIP code.

Field Definition
Address Line 1 &
Address Line 2

The legal permanent street address.

- Up to two lines of 30 characters each.
- Domestic addresses only.
- Do not enter a P.O. Box.

City, State, Zip Code The legal permanent city, state, and five-digit ZIP code. If available, include the four-digit add-on to the ZIP code that further identifies the delivery area.
Country By default, United States displays, which you cannot change.

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Regulated Relationships

Field Definition
Associations
Is this account owner employed by or associated with a Broker-Dealer, stock exchange member firm, Financial Industry Regulatory Authority (FINRA), or municipal securities dealer?
or
Is this account owner employed by or associated with a Broker-Dealer?
Yes
Account owner/authorized signer is associated.
No
Account owner/authorized signer is not associated.

If Yes, enter the name of the Associated Organization.
If this account owner has a relationship with a Broker-Dealer, which of these apply?
or
Which of these relationships apply?
Employed by or associated with the Broker-Dealer that will hold this account
Associated broker-dealer will hold the account.

Associated with a U.S. registered broker-dealer that will not hold this account
Associated Broker-Dealer will not hold the account.

Neither of these
Is this account owner associated with a U.S. Registered Investment Adviser? Yes
Account owner/authorized signer is associated.
No
Account owner/authorized signer is not associated.
Affiliations
Is this account owner, their spouse, or any relatives living in their home at the same address—including, but not limited to, parents, in-laws, and dependents—a member of the board of directors, a 10% shareholder, a policy-making officer, or someone who can direct the management and policies of a publicly traded company?
or
Is this account owner a member of the board of directors, a 10% shareholder, a policy-making officer, or someone who can direct the management and policies of a publicly traded company?
Yes
Account owner/authorized signer or family member is affiliated.
No
Account owner/authorized signer or family member is not affiliated.

If Yes, select the relationship holder and enter the name and CUSIP of the publicly traded affiliated company. Note that, after the account is established, the Control Relationship for this account owner defaults to Director (D) on Wealthscape Account Profile.
Accreditations
Is this account owner an accredited investor, as defined in Rule 501(a) of the Securities Act of 1933? Yes
Account owner/authorized signer is an accredited investor.
No
Account owner/authorized signer is not an accredited investor.

Entity Accounts

These Regulated Relationship fields display for Corporation, Estate, Limited Liability Company, Partnership, Sole Proprietorship, Trust, and Unincorporated Association accounts.

Field Definition
Is this entity a U.S. registered Broker-Dealer? Yes
Entity is a U.S. registered broker-dealer.
No
Entity is not a U.S. registered broker-dealer.

If Yes, the account application cannot be processed. If part of a group, you must remove the account to submit the group.
Is this entity a U.S. Registered Investment Adviser? Yes
Entity is a U.S. registered investment adviser.
No
Entity is not a U.S. registered investment adviser.
Is this entity a U.S. Registered Investment Company, as defined by the Investment Company Act of 1940? Yes
Entity is a U.S. registered investment company.
No
Entity is not a U.S. registered investment company.
Is this entity an accredited investor, as defined in Rule 501(a) of the Securities Act of 1933? Yes
Entity is an accredited investor.
No
Entity is not an accredited investor.

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Relationships

If you chose Corporation, Unincorporated Association, or Limited Liability Company as the registration, enter 1 to 7 authorized individuals, 1 certifying officer, and 1 to 20 beneficial owners of this business, as applicable. For a Partnership, enter 1 to 7 partners, and 1 to 20 beneficial owners, as applicable. Beneficial owners include control persons and entity owners. All authorized individuals, partners, and the certifying officer need to sign for this account.

- At least one control person is required.
- A person may hold one or multiple roles.

  1. Select Add Relationship.
  2. Choose the appropriate role(s) for this person and registration:

    Authorized Individual
    Individual authorized and empowered on behalf of the business to establish and maintain this account.

    Partner
    Individual authorized and empowered on behalf of the Partnership to establish and maintain this account.

    Certifying Officer
    Any officer of the business that is able to affirm the representations on this account application.

    Control Person
    Individual with significant responsibility for managing the business (e.g., a Chief Executive Officer, Chief Financial Officer, Chief Operating Officer, Managing Member, General Partner, President, Vice President, or Treasurer).

    Entity Owner
    Any individual that directly or indirectly, through any contract, arrangement, understanding, relationship or otherwise, owns 25% or greater of the entity for domestic operating entities or 10% or greater of the entity for domestic non-operating entities.

  3. Enter Personal Information for this person.

    - To search, select Look Up. (Search for Accounts)
    - Auto-complete options display under name fields, if applicable.
    - Repeat from step 1 to enter additional relationships.
    - Use Edit and Remove to manage the added relationships.

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Separately Managed Accounts

Only those fields not already defined above are included in the table below.

Field Definition
What sponsor will the SMAs belong to?

The sponsor for the SMA:

Fidelity SAN (Default)
Envestnet IWS MAS Program
Envestnet Direct
Envestnet Legacy Fundquest
Other Sponsor

- If Other Sponsor, enter G #.

Has the product been identified to this account?

Indicate whether the product has been identified:

Yes
Enter the product G Number.

No, I will identify later (TBH) (Default)
Enter an optional nickname as a temporary identifier.

Additional Authorized Agent/Advisor The G Number of the external authorized advisor assigned to the SMA.
Pricing Code (optional) The pricing code for the SMA.

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Stakeholders

Define each stakeholder who performs a role for the trust:

- Trust stakeholders must have citizenship and tax residency in U.S.
- Add up to 20 stakeholders, with up to 6 stakeholders in each role.
- A trust must have at least one Grantor or Deceased Grantor.

  1. Select Add Stakeholder.

  2. Choose the appropriate role(s) for this stakeholder:

    Grantor
    A Grantor may be the same person already listed as a Trustee. A Grantor must also be living.

    Appoint/Remove Authority
    This stakeholder appoints others to or removes others from the trust.

    Revoke/Amend Authority
    This stakeholder revokes or amends the trust.

    Deceased Grantor only
    A Deceased Grantor can have no other role.

  3. Enter information for the stakeholder.

    - To search, select Look Up. (Search for Accounts)
    - Auto-complete options display under name fields, if applicable.
    - Repeat from step 1 to enter additional stakeholders.
    - Use Edit and Remove to manage the added stakeholders.

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Trust Organization

If you chose Trust as the registration, Trust Organization fields display. Information about a trust is collected separate from the trustee, grantor, and other stakeholders. Only trusts established within the U.S. are eligible at this time.

Field Definition
Official Name of Trust

The legal name of the entity.

- Full name when possible.
- Up to 50 characters.

Trust Tax ID

Indicate whether the trust has an SSN or TIN, and then enter the nine-digit number.

- Dashes are auto-formatted.

Date of Establishment

The date the trust became effective, in MMDDYYYY format.

- Enter the date or use the calendar icon.

Country of Establishment By default, United States displays, which you cannot change.

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Trustees

Adding information about a Trustee is similar to adding information about other account owners. To simplify the process, use information about other Trustees and account owners that you already entered to prefill the fields.

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Trusted Contact Person

Field Definition
First Name &
Middle &
Last Name

The first, middle (optional), and last name of the TCP:

- Full names when possible.
- If using initials, do not include periods.

Relationship to Account Owner

The relationship of the TCP to the primary account owner:

Aunt/Uncle
Brother
Daughter
Father
Friend
Granddaughter
Grandfather
Grandmother
Grandson
Mother
Neighbor
Nephew/Niece
Other
Sister
Son
Spouse/Partner

Email The email address of the TCP. The address must include @ and the domain extension, such as abc@xxxx.com.
Phone The phone number where the TCP can be reached, up to 10 digits.

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Ward Beneficiary

If you choose Conservator/Guardian and then select Conservator as the registration, Ward Beneficiary fields display. Ward beneficiaries must have citizenship and tax residency in the U.S.

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